Pippa 
Masterclass takes EA’s skills to the next level Experienced executive assistant Timea frequently has to take minutes for meetings but had never done any formal training. Attracted to Sarah’s helpful and approachable manner, she undertook a minute-taking course which she says was informative and engaging and has made her working life easier. The challenge: A … Read more
Tailored training ensures consistency for healthcare organisation We provided tailored minute-taking training for 14 executive assistants and other staff from Health Direct, a government-funded provider of health information. As a result, Health Direct was able to ensure processes were uniform across the organisation, and staff were up-to-date on procedures for accurate minute-taking. The challenge: a need … Read more
Walking into a meeting when you’ve not met attendees can be daunting. You may be in a situation where you’re required to facilitate a meeting between strangers and are looking for some suggestions on how to break the ice. Ice breaking ideas can be seen as “feeling awkward in the workplace”, but there are actually … Read more
No matter what course you are thinking of enrolling in, there are always going to be many benefits such as increasing your knowledge. When it comes to enrolling in a minute taking course, there can be a great level of value involved in completing the course. Whether you are an experienced minute taker or you’ve … Read more
Minute taking is an essential and important part of Board meetings and while it may not be everyone’s cup of tea, it is important to ensure board meetings have an accurate set of minutes. There is more to a board meeting than just board discussions. These meetings serve as a legal and official record of … Read more
Minute taking within an organisation often falls to a person who has limited minute taking skills or quite possibly may never have taken minutes of a meeting before. Enrolling in a minute taking course provides a person with the fundamental skills to set up templates, learn how to prepare for a meeting and help summarise … Read more
Whether you are a personal or executive assistant, or whether you’re simply a team member who sometimes has to take minutes, knowing how to effectively complete your job is a must. Minute-taking isn’t a simple task, especially to someone who has never done it before. Minutes help with communication needs at work. But for some … Read more
The New Year is upon us and it’s time to quick your business into gear. Whether you’re a well-established business or you’ve been dreaming of starting a business for years, now is the time to get started. A lot of work goes into starting a business, so if you’re reading this, you may not be … Read more
After reading about the Commonwealth Bank and their record-keeping ordeal, it has come as a timely reminder of why accurate minute taking is of high importance. No matter how big or small your organisation is, ensuring your records are kept accurate is the best way to ensure you stay compliant. Too many times have we … Read more
In this day and age, going to a meeting in a physical location isn’t always the case. More businesses and companies are expanding their employee base to allow many workers to work remotely either part-time or full-time. Therefore, not all meetings are held in an office at a set day and time. Virtual meetings are … Read more
Boosting the motivation of your employees doesn’t have to be a hard task. There are times when we all face a demotivational slump at work. In fact, it can be quite normal. If you think about all of the times you’ve felt unmotivated at work, chances are your colleagues have felt the same way. If … Read more
If you’re an owner or investor in a property that is governed by a strata scheme, chances are you’ve heard about strata meetings. Almost every important decision made by the owners or representatives of the owners are made at a strata meeting. Because of their importance, owners of properties need to know when strata meetings … Read more
